Training For Human Resources Professionals

Human Resources professionals are frequently contacted by employees with complaints of being mistreated or "bullied" by their leadership. This is a difficult position for the Human Resources staff, as they do not have the authority to manage individual performance and behavior. Rather, this is the responsibility of the manager of the alleged perpetrator.

This one-hour presentation will teach Human Resources staff how to effectively intervene with managers needing to address abrasive behavior in a subordinate. There is frequently great resistance to doing so for a wide variety of reasons. Most abrasive leaders can change, but only if their managers effectively motivate them to transform their leadership styles.

Participants will learn how to help leaders develop the courage and expertise to manage abrasive leadership behavior through evidence-based conduct intervention. The training will provide Human Resources staff with the following:

• How to help management overcome anxiety and defensiveness at the prospect of intervening with an abrasive employee.
• The five steps of effective conduct intervention.
• An overview of the merits of offering specialized coaching to the abrasive leader to provide them with assistance in making changes to their leadership style.

This training can be effectively provided on-line for the convenience of the organization.